Before your order can be accepted we must receive payment in whole for the price of the goods that you order.

Once payment has been received by E&V Jewellery (HK) Ltd., we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. 

This e-mail is only an acknowledgement of receipt of your order.  Your contract to purchase these items is not complete until we send you an e-mail notifying you that the items have been dispatched.  You will receive a second email when your order has been dispatched.

Our acceptance of your order brings into existence a legally binding contract between us, concluded in Hong Kong SAR.

To order goods and to transact through this site, you must be entitled to enter into legally binding contracts. Individuals unable to perform legally binding contracts are prohibited from ordering goods using the Sites.

If you do not qualify do not use this site, E&V Jewellery (HK) Ltd. holds the right to refuse to process a transaction or order for any reason at any time.

To purchase or place the order from us, you must be over 18.

Payment Method

We accept credit card payment by Visa, MasterCard, American Express as well as PayPal and credit cards supported by PayPal. 


We show prices and accept payment in the following currencies: US Dollar, Euro and Hong Kong Dollar.

If you are experiencing difficulties with your payment or order please contact our Customer Care team by email cs@evjewel.com or call +852-2366-0622.